Click and Collect Option Now Available At Adultsmart Sydney

Adultsmart is Australia’s premier online adult store, that services online orders throughout Australia. It now offers a Click and Collect Service.  Whilst servicing our internet orders via Australia Post we will also be able to provide a same day Click & Collect Service.

Like most ethical and compliant businesses the priority is to provide our valued customers with products and services with their wellbeing in mind.  This new Click & Collect Service has been brought into effect to enable local customers with another option in which to receive their purchases.

Adultsmart is conveniently situated at 12 Production Ave, Kogarah in Sydney’s South.  Our telephone is (02) 9533 7217 and our trading hours (for click and collect services) are 9am-10pm Monday to Sunday

NEW Click And Collect Contactless Service

click and collect demo
Click and Collect Option on Website

How To Use Click & Collect Service

  • Choose your items online at the adultsmart online adult store.
  • Go to the check out page and fill in the comments field prior to payment the words ‘Click and Collect Service’.
  • Pay For your Goods.

Now You have two options here. 

  1. Ring store and request your order to be prepared.  N.B. Allow 4 hours to pick and pack the order
  2. Wait for a return email that your order is ready for collection.  Allow 1 business day.

Once your Order is Ready for Collection

  • Attend the store with a print out of the invoice and your drivers license or other photo id.
  • Your invoice/proof of purchase and license will be viewed.
  • Pick up your goods from the Orders processed table at the front of the store.

It’s as easy as that – contactless pick up. 

Please note that once you pick up the item, Adultsmart will not be responsible for loss or damage to the items excluding manufacturing issues.

click and collect

A Blast From The Past – Oh Zone Safe COVID 2021

From 11.59pm on Saturday 17 July A raft of new restrictions have been announced for NSW after the state recorded 111 new local cases of COVID-19.

These include Retail premises (including adult retail stores) will be required to close (‘click and collect’  can still operate).  It is with sadness that we announce that both the Caringbah and Penrith stores will be not trading until July 31.

Adultsmart Kogarah Australia’s premier online adult store will continue to service and dispatch online orders throughout Greater Sydney and Australia.  They also offer a click and collect and phone in advance services from it’s shop and warehouse at 12 Production Ave, Kogarah.

Contactless purchases are allowed and collection of purchased items is available outside the front entrance of the shop/warehouse. No customers will be allowed to enter the store.

Safe Contactless In Store Purchases

Though Greater Sydney will remain in lockdown until 11:59pm on Friday 30 July, that does not mean that there aren’t safe and socially distanced ways to purchase essential goods.  A contactless counter checkout option is exactly the way to do this. So we’ve dedicated time and effort into making sure our new checkout system works safely and efficiently.

We understand that this is still a very challenging time for our customers and team members alike. But we want to continue to do our bit for the community by providing a convenient way for you to shop for your essentials. While respecting the current COVID-19 guidelines.

Adhering to Covid Safety Plan

We have made every effort to ensure that our store is adhering to the COVID safety plan as laid out for retail establishments by the NSW government. This means that we have been providing staff with information and training on COVID-19. Including the importance of masks, social distancing, and cleaning. And also preventing staff and customers who are feeling unwell from entering the premises.

Our capacity will also not exceed the greater of one person per two square metres of space in the store. We will support 1.5 metre distancing and aim to avoid congestion wherever possible.  There is hand sanitiser at key points around the store. We keep our bathrooms well stocked with soap.  Disinfect frequently touched indoor surfaces. Open windows to increase the circulation of fresh air.

Our record keeping is also up to scratch. So we can inform staff, customers, or contractors within a 28-day period should a COVID-19 case be brought to our attention.

click and collect
Adult Lifestyle Centres Locations

New Contactless Check Out System

Ultimately, our main goal is to keep our business running smoothly while also ensuring the good health of our customers and staff alike.

That is why we have introduced contactless pickup in store, as well as items that can be purchased online as well as install. This new checkout system will keep things running at a good pace so that the chances of congestion and a break in social distancing are severely limited.

It is only available to those with in store N.B. credit and debit cards, and the process is very simple.

Contactless Pick Up

You may select the items that you want to purchase as you normally would and then bring them to the checkout table near the counter.  Here, one of our friendly members of staff will scan your items for you.  Place them in a bag on the pickup table.

And rest assured that our team will all be masked and changing into fresh gloves before touching items brought by the next customer.

Contactless part of contactless counter refers to the quick and easy way to pay at this station.  Simply tap your card or mobile card app onto the reader to complete your payment. Then pick up your items and depart the store.

This system not only allows you to pay using the contactless option. But also greatly minimizes the need for contact between the customer and staff member.  And though both will be wearing masks and our staff members wearing gloves, a contactless interaction when purchasing items is the surest way to maintain social distancing and keep everyone safe.

Adhering to Covid Policies

It must be reiterated that we are only open to servicing essential adult needs in order to adhere to all COVID policies.

We want you to be able to get everything that you need during this lockdown. But we are prioritizing the safety of our community above all else. We aim to provide relief and aid the wellbeing of those who have been further isolated by this lockdown.  So know that you can rely on us to provide any essential items that you need as well as a safe, sanitary place to shop for them.

We hope that you will find our new contactless counter checkout system to be useful.  And that it makes your shopping experiences quicker and easier in these still uncertain times.  It is a relatively small addition to our store. But one that we think fits perfectly in the current climate of social distancing.

We are doing everything we can to aid our community and support both customers and staff on the road back to normality.

Click & Collect Shopping Covid Safe Shopping At Adultsmart

Adultsmart is conveniently situated at 12 Production Ave, Kogarah in Sydney’s South.  The telephone is (02) 9533 7217 and the Covid trading hours that are subject to change are 9am-10pm Monday to Sunday.

Adultsmart Click Collect Services allow you to order and pre-pay for your purchases online.  You can browse at your leisure when visiting an online store.  Choose the items that you could otherwise not do in store because of Covid restrictions.

It also allows contactless purchases if you choose to utilize a service like the Adultsmart Contactless Click and Collect Option.

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