Click and Collect Option Now Available At Adultsmart Sydney


From 11.59pm on Saturday 17 July A raft of new restrictions have been announced for NSW after the state recorded 111 new local cases of COVID-19.

These include Retail premises (including adult retail stores) will be required to close (‘click and collect’  can still operate).  It is with sadness that we announce that both the Caringbah and Penrith stores will be not trading until July 31.

Adultsmart Kogarah Australia’s premier online adult store will continue to service and dispatch online orders throughout Greater Sydney and Australia.  Adultsmart also offers a click and collect and phone in advance services from it’s shop and warehouse at 12 Production Ave, Kogarah.  Contactless purchases are allowed and collection of purchased items is available outside the front entrance of the shop/warehouse.

No customers will be allowed to enter the store.

Sydney Lockdown Till July 30, 2021

Greater Sydney has now been thrown into lockdown until at least. July 30, 2021 Adultsmart now offers a Contactless Click and Collect Option.   With over 800 positive cases in Sydney over the past month the third extension of the stay at home orders was inevitable.  Adult Lifestyle Center Kogarah is an essential service retailer providing condoms, ED products, marital aids, lubricants and more.


Adultsmart is Australia’s premier online adult store services online orders throughout Australia but will now offer a Covid Safe Contactless Click & Collect Service.  Whilst servicing our internet orders via Australia Post we will also be able to provide a same day Click & Collect Service.


Like most ethical and compliant businesses the priority is to provide our valued customers with products and services with their wellbeing in mind.  This new click & Collect Service has been brought into effect to enable local customers with another option in which to receive their purchases.


Adultsmart is conveniently situated at 12 Production Ave, Kogarah in Sydney’s South.  The telephone is (02) 9533 7217 and the Covid trading hours that are subject to change are 9am-10pm Monday to Sunday.


NEW Click And Collect Contactless Service

For residents and customers adhering to all travel restrictions in Sydney during the stay at home orders – purchases may be collected from the store on a contactless basis many times on a same day basis.


How To Use Click & Collect Service

  1. Choose your items online at the adultsmart online adult store.
  2. Go to the check out page and fill in the comments field prior to payment the words ‘Click and Collect Service’
  3. Pay For your Goods
  4. You have two options here –

4.1  Ring store and request your order to be prepared N.B. Allow 4 hours to pick and pack the order

4.2  Wait for a return email that your order is ready for collection.  Allow 1 business day.

  1. Attend the store with a print out of the invoice and your drivers license or other photo id.
  2. Your invoice/proof of purchase and license will be viewed
  3. Pick up your goods from the Orders processed table at the front of the store.


It’s as easy as that – contactless pick up.  Please note that once you pick up the item Adultsmart will not be responsible for loss or damage to the items excluding manufacturing issues.


During Covid the Kogarah Adult Lifestyle Center will remain open as an essential service providing products recommended and prescribed by doctors and other health and well-being professionals.  Contactless purchases are available in store and each store is active in ensuring they remain as Covid safe as is humanly possible.


Although browsing is not allowed, customers are allowed to come in to choose whilst purchasing products.  It is mandatory that face masks be worn, social distancing is adhered to, no groups or couples shopping and contactless counter and purchasing options are encouraged.

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