Adultsmart Terms & Conditions - Read and Understand Our Policies

Before using our online e-commerce site, make sure to read and understand Adultsmart's detailed terms and conditions for a hassle-free shopping experience.

Adultsmart Terms and Conditions: Ensuring Compliance and Customer Satisfaction

Adultsmart Terms and Conditions is a comprehensive legal document that outlines the rights and responsibilities of users and customers of the adultsmart.com.au online e-commerce site. These terms and conditions are designed to ensure compliance with Australian Consumer Law, guarantee the quality of products, and provide a clear understanding of the terms of service. In this article, we will delve into the key aspects of Adultsmart Terms and Conditions, including compliance with Australian Consumer Law, product guarantees, and important practices followed by Adultsmart.

RMV Management Pty Ltd (RMV) is a registered company in Australia with an ABN (Australian Business Number) 52 107 052 817 and a TFN (Tax File Number). It is also registered for GST (Goods and Services Tax) and PAYG (Pay As You Go) registration service. RMV is the proud owner of adultsmart.com.au (adultsmart), an online e-commerce site that sells and ships products globally. 

To access and use our site, you must meet the following criteria: 

  1. You must be 18 years or older.
  2. You must be a real person using the site voluntarily. 
  3. You must have read and familiarized yourself with our Shipping and Returns, Disclaimer, and Privacy Policies. 
  4. It is your responsibility to verify the legality of any purchased products in your country or territory. 
  5. Please note that adultsmart makes no warranties, either express or implied, regarding the fitness for purpose or merchantability of any product. Any information provided is subjective and may come from reviewers, content writers, distributors, or manufacturers. RMV will not be held liable for any economic, property, or personal damages incurred.

Content from this website, or any part of it, cannot be replicated, copied, sold, or exploited for any commercial purpose without explicit permission from RMV. RMV and its affiliates reserve the right to refuse service, terminate accounts, or cancel orders at their discretion, if they believe that the customer's actions are detrimental to their interests or the interests of their affiliates. The adultsmart logo cannot be reproduced or used in conjunction with any other product or service that is not affiliated with adultsmart.

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Importance of Adultsmart Terms and Conditions

Understanding Website Terms and Conditions

Website Terms and Conditions, like those of Adultsmart, serve as a legal notice that defines the terms under which visitors, users, and customers can access and utilize the website's products and services. These terms and conditions protect both the website owner and the users from potential disputes and ensure a fair and transparent business relationship.

Ensuring Compliance and Minimizing Risk

Adultsmart Terms and Conditions play a crucial role in informing visitors, users, and customers about the terms of service, limitations of the website, and the business practices followed by Adultsmart. By clearly stating the terms and conditions, Adultsmart minimizes the risk of misunderstandings and potential customer complaints. Furthermore, these terms and conditions protect Adultsmart from unauthorized copying and selling of their content and mitigate the risk of liability for damages.

Meeting Regulatory Requirements

Australian Consumer Law mandates that businesses, including e-commerce websites like Adultsmart, comply with certain regulations to protect consumers. Adultsmart Terms and Conditions ensure compliance with privacy legislation and outline the collection of visitor and customer data. By adhering to these requirements, Adultsmart maintains a trustworthy and reliable image.

Enhancing Customer Satisfaction

Explicitly stating the terms and conditions of services and business practices helps Adultsmart avoid misunderstandings and customer complaints. By providing clear information on refunds, shipping options, and other important aspects, Adultsmart instills confidence in potential customers and demonstrates professionalism and commitment to customer satisfaction.

Compliance with Australian Consumer Law

Adultsmart is dedicated to complying with Australian Consumer Law and follows good business practices. This commitment ensures that the website provides accurate and non-deceptive information to its customers, refrains from engaging in unfair practices, and meets the high standards expected in Australia.

Replacement or Refund for Faulty Products

Adultsmart understands the importance of consumer guarantees and ensures that all products sold on their website meet or exceed the mandatory safety standards under Australian law. In the event of a defective product or an item not as described, customers can refer to Adultsmart's shipping and returns policy to apply for a refund or replacement. This policy outlines the process and requirements for resolving such issues.

Guarantee Offered by Adultsmart

As a part of their commitment to customer satisfaction, Adultsmart offers guarantees on their products. These guarantees are detailed in their shipping and returns policy and provide customers with the assurance that they can seek recourse in case of any issues with the purchased products.

Adultsmart Practices

Sales Practices

Adultsmart maintains ethical sales practices and does not engage in unsolicited mail or any form of harassment or coercion. By adhering to these practices, Adultsmart ensures a respectful and positive shopping experience for their customers.

Product Safety

The products available on adultsmart.com.au are intended for novelty purposes and exceed the minimum safety standards required by Australian law. This commitment to product safety ensures that customers can confidently purchase from Adultsmart, knowing that the products adhere to the necessary safety regulations.


Adultsmart is committed to complying with the standards set by regulatory bodies such as the Australian Competition and Consumer Commission (ACCC), the Australian Securities and Investments Commission (ASIC), and state and territory consumer protection agencies. By adhering to these standards, Adultsmart maintains transparency and trustworthiness in their business operations.

Business Practices

Adultsmart upholds good business practices by providing accurate and non-misleading information to the best of their ability. They avoid engaging in unfair practices, such as false or misleading representations or unconscionable conduct. By maintaining high standards, Adultsmart ensures a fair and ethical business environment for their customers.

Governing Law

While Adultsmart sells and ships products worldwide, their Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes or claims arising from the Terms and Conditions are interpreted and resolved under the laws of New South Wales, without reference to conflicts of law principles. This governing law clause ensures clarity and consistency in the legal framework governing Adultsmart's operations.

Terms and Conditions for Responsible and Safe Shopping Experience

Understand your rights and responsibilities. Explore adultsmart's safe and inclusive ecommerce platform for adult products.

  • Free delivery Australia wide when you spend $200 or more and we'll ship your order for free.

  • Plain discreet packaging. Invoice will read "RMV Management" only. Our return PO Box as sender.

  • We ship worldwide with auto currency calculator and automatic shipping charge calculator.