Find out how adultsmart gathers customer data, manages it and how a client’s privacy is protected and kept confidential from other people, businesses, firms and affiliates.
We do not allow any persons under the age of 18 years of age to purchase any products from our website or leave feedback or personal details. Should a person under the age of 18 years provide us with any of these details it is without our knowledge or consent. Should you have any questions or queries relating to our Policies please do not hesitate to contact us.
We understand that you, our esteemed customers have a right to privacy. To ensure this we commit to the protect your personal information. All information collected from you will be used to service your order and to improve and enhance your shopping experience.
Our data base is secure and protected. On making a purchase we need to get your name, address, e-mail address and phone number to service our order. We use a third party transactional facility so your credit card
All correspondence through the web-site is stored but protected behind firewalls.
We do not sell, trade or rent and of our customers information. No credit card details are stored on our data base. Adultsmart services all its own orders and does not use any third party drop-shippers so you information will only be on our data base. We need to share your name and address to courier services or post for delivery purposes. RMV Management Pty Ltd owns Adultsmart and other online e-commerce stores and information sites. Details from purchases made from those affiliated sites are also stored on our unified data base.
You will receive a confirmation e-mail of your order when you first place it. You will receive an email when your purchases are sent. You may receive and email requesting feedback 2 weeks after your purchase. If an item is out of stock or there is some other difficulty in servicing your order we will contact you. If there is incomplete information on your order, we will contact you in order to finalize it. If you have subscribed to our newsletter you may receive email offers from us from time to time. This maybe canceled at any time by you or us. We may contact you and pass on your details to third-parties if we believe you have violated the terms and conditions associated with using adultsmart.com.au, or, we believe you to be involved in activities harmful to RMV Management Pty Ltd, you have fraudulent or illegally used the sites services or obtained its products, or other users of the adultsmart.com.au website.
Adultsmart adheres to the privacy principles set out as follows -
Free delivery Australia wide when you spend $200 or more and we'll ship your order for free.
Plain discreet packaging. Invoice will read "RMV Management" only. Our return PO Box as sender.
We ship worldwide with auto currency calculator and automatic shipping charge calculator.